Store Manager In Warren Ri

Dollar General•Warren, RI
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees store operations, employee development, inventory, cash and facility controls, customer service, safety, and compliance with company policies and procedures. The Store Manager recruits, hires, trains, and retains employees; evaluates performance; and addresses performance gaps through solutions or counseling, up to and including termination. The manager ensures appropriate staffing and personally opens and closes the store at least twice per week. The role also reviews operating statements, manages ordering and inventory practices, maintains merchandise presentation and accurate inventory, protects the store’s financial integrity, leads customer service, and maintains a clean and safe environment. The position involves frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. It requires frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds, occasional ladder climbing, and regular driving or providing personal transportation for bank deposits and occasional meetings or visits to other stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather conditions.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control procedures.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • Regular driving or providing personal transportation for work-related duties.
  • Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.

Nice To Haves

  • One year of management experience in a retail environment preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies.
  • Ensure the store is properly staffed and effectively opened and closed each day; personally open and close the store a minimum of two times per week each.
  • Conduct performance evaluations, identify performance gaps, provide solutions or counseling, and make recommendations regarding pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Review operating statements and identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
  • Manage ordering, in-stock targets, seasonal direction, inventory management, replenishment, and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage in accordance with company practices.
  • Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
  • Ensure financial integrity through cashier accountability, key control, security practices, deposits, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure working and shopping environment and ensure the store has necessary tools.
  • Ensure employee compliance with company policies and procedures, including the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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