Store Manager Warren Oh

Dollar General•Warren, OH

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees store operations, employee development, customer service, inventory, cash controls, safety, and compliance with company policies and procedures. The manager recruits, selects, trains, evaluates, and retains employees; ensures appropriate staffing; and addresses performance issues through coaching or other actions. The manager also evaluates operating results, manages inventory and merchandise presentation, maintains financial and operational controls, and ensures the store is clean, organized, safe, and equipped for its work. The position requires regular personal store openings and closings, as well as occasional driving for bank deposits and meetings.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
Ability to recruit, hire, and train qualified applicants, develop staff, and ensure compliance with labor laws and company policies.
Frequent walking, standing, bending, stooping, and kneeling.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
Ability to occasionally climb using a ladder.
Regularly drive or provide own transportation for bank deposits and occasional work-related travel.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.
Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

Recruit, select, train, evaluate, and retain qualified employees in accordance with labor laws and company policies.
Ensure the store is properly staffed, opened, and closed; personally open the store at least twice per week and close it at least twice per week.
Identify employee performance gaps and provide appropriate solutions or counseling, up to and including termination; recommend pay rates and advancement.
Communicate expectations for performance, conduct, and safety, and coordinate meetings and events related to safety, security, and company policies.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering, replenishment, seasonal direction, inventory issues, and cycle counts to meet or exceed in-stock targets.
Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, well-organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.