Store Manager - DMV South Area

DTLR, Inc.•Oxon Hill, MD

1d•$18 - $29•Onsite

About The Position

The Store Manager is responsible for upholding the daily operations of a retail store and ensuring maximum sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The role oversees store staff and performance, supports achievement of business goals, and ensures compliance with company policies, operating standards, and safety requirements. Store Managers may be required to work in multiple stores within the assigned district. The standard work week is a minimum of 46 hours, with a flexible schedule that may include days, nights, weekends, and holidays. The role requires standing for extended periods and lifting, carrying, or pushing/pulling up to 50 pounds. It may involve extended hours during critical project phases, work in a fast-paced environment, reliable transportation, and travel by car, plane, or train. The listed pay ranges are $21.65–$28.55 per hour in Maryland and $18.42–$28.55 per hour in Virginia, with bonus opportunities when store KPIs are met. Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, company-paid time off, and the company 401(k) plan.

Requirements

At least one year of retail management experience.
Solid knowledge of business and an excellent command of English for communicating with management, associates, and customers.
Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically, plan, and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation and willingness to travel by car, plane, or train.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Analyze and measure business trends to maximize revenue and control costs at or better than plan.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Recruit, select, train, and develop store personnel.
Conduct annual performance evaluations for store employees.
Manage expenses and develop strategies to keep store performance in line with budget.
Monitor and address loss or inventory inconsistencies to achieve shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Identify market conditions and merchandise opportunities and communicate relevant information to the District Manager.
Uphold customer service standards and provide customers with a friendly environment and outstanding service.
Perform other duties as assigned.