STORE MANAGER - SYLVANIA, OH STORE #8890

Dollar General•Sylvania, OH
•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is staffed, opened and closed effectively, maintains inventory and financial controls, provides customer service leadership, and ensures employees follow company policies and procedures. The position involves frequent walking or standing, bending, stooping, and kneeling, as well as handling store equipment and merchandise. It includes lifting up to 40 pounds regularly and occasionally up to 55 pounds, working in a fast-paced environment with moderate noise, and occasional exposure to outdoor weather, cleaning solutions, and freezer cold. Occasional step-ladder climbing up to six feet is required. Regular driving of a personal vehicle is required to attend meetings, visit other Dollar General stores, and make deposits.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in compliance with labor laws and company policies, and ensure appropriate staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events concerning safety, security, and policies.
  • Ensure the store is appropriately staffed and opened and closed each day; open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate efficient merchandise staging, stocking, and storage according to company processes.
  • Ensure merchandise is presented according to established practices, including proper fixture use, product pricing, and signage.
  • Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer service leadership.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.
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