STORE MANAGER - CHARDON, OH STORE #18803

Dollar General•Aquilla, OH

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance management, and compliance with labor laws and Company policies. The manager also ensures the store is staffed and opened and closed effectively, including opening and closing the store at least twice per week. The position monitors operating statements and business trends, controls expenses and inventory, oversees ordering and replenishment, and ensures merchandise is stocked and presented according to Company standards. The Store Manager safeguards financial integrity through cashier accountability, key control, security practices, and cash procedures; leads customer service; maintains a clean and safe store; ensures necessary tools and equipment are available; and completes required paperwork and documentation.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash-register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and deal with a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with federal and state labor laws and Company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is staffed and effectively opened and closed each day; open it at least twice per week and close it at least twice per week.
Evaluate operating statements for business trends, including sales, profitability, and turn, as well as expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage according to Company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, product pricing, and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, well-organized store and a safe and secure working and shopping environment.
Ensure the store has the tools necessary to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.