Full Time Store Manager - Riverside Walmart

Store•Riverside, CA

About The Position

As a Chief Workshop Manager (CWM) at Build-A-Bear, you are responsible for the overall success of the workshop. The role focuses on delivering an exceptional Guest experience, building a high-performing and engaged team, achieving financial goals, and consistently following company policies, procedures, and brand standards. The CWM leads sales and team performance, manages payroll and scheduling, oversees hiring and staff development, and maintains operational, merchandising, inventory, safety, and compliance standards. The role requires sound independent judgment in leading the team, resolving Guest issues, and supporting operational efficiency. Performance is measured against department objectives and corporate goals, including leadership effectiveness, sales and profitability, Guest and associate experience, talent management, compliance, operational excellence, scheduling, engagement, and stakeholder feedback. This role works a typical retail schedule, including days, evenings, weekends, and holidays, in retail locations such as indoor or outdoor malls and strip centers. The position requires sitting, standing, and moving in an active retail environment for at least eight hours a day, as well as lifting more than 25 pounds. The job description is not an exhaustive list of duties; additional functions may be assigned by supervisors. Employment is at will, and the company may change the description or assign additional tasks.

Requirements

At least 2 years of management experience with a proven, successful history in a customer-centric business.
High school diploma or GED.
Experience using common store technology solutions, including POS, scheduling, HRIS, and time-and-attendance systems.
Ability to work a typical retail schedule that includes days, evenings, weekends, and holidays.
Ability to sit, stand, and move in an active retail environment for at least eight hours a day.
Ability to lift more than 25 pounds.
Demonstrated ambition, goal orientation, and motivation to achieve.
Ability to thrive in a high-engagement, Guest-focused environment and balance creativity, fun, and operational discipline.
Sound judgment in ambiguous situations and the ability to make independent decisions.
Initiative, resilience, adaptability, confidence, positivity, and composure under pressure.
Ability to unite teams around shared goals and a joyful Guest experience.

Nice To Haves

2–4 years of store management experience.
Associate’s degree or higher in business, management, or a related field.
Proficiency with common store technology solutions, including POS, scheduling, HRIS, and time-and-attendance systems.

Responsibilities

Drive sales and team performance by coaching Assistant Workshop Managers, Shift Leaders, and Bear Builders, delivering a Guest experience consistent with the Experience First culture, and managing payroll, forecasting, and scheduling to meet or exceed targets.
Create weekly schedules and daily associate assignments with the Assistant Workshop Manager; direct work, manage break schedules, and oversee assigned tasks and daily priorities.
Make hiring and promotion decisions, considering the Assistant Workshop Manager’s feedback and recommendations.
Lead and inspire the team during scheduled shifts while enforcing and following company policies, procedures, and standards.
Immediately communicate possible policy violations to the District Manager and/or Territory Manager for escalation to HR.
Coordinate appropriate disciplinary actions with the District Manager and HR, and deliver corrective actions to team members with support from the Assistant Workshop Manager when policy violations occur.
Maintain compliance with policies covering store security and cash management, product confidentiality, safety, attendance, business conduct, and other matters in the associate handbook.
Ensure merchandising displays and layouts meet brand standards and create an inviting, cohesive store environment.
Use common sense and independent judgment to support operational efficiency, enforce store safety policies and procedures, and resolve Guest issues.
Oversee inventory processes, including receiving, stocking, and inventory counts.
Build and develop a high-performing team in partnership with the Assistant Workshop Manager that consistently delivers an exceptional Guest experience.