Full Time Store Manager - Riverside Walmart

Build-A-Bear Workshop•Riverside, CA

2d•$23 - $24

About The Position

The Chief Workshop Manager (CWM) is responsible for the overall success of the workshop, including delivering an exceptional Guest experience, leading a high-performing and engaged team, achieving financial goals, and ensuring consistent adherence to company policies, procedures, and brand standards. The role oversees sales performance, payroll, forecasting, scheduling, staffing decisions, team development, merchandising, inventory, safety, and operational execution. The CWM exercises independent judgment in leading the team, maintaining operational efficiency, and resolving Guest issues. Performance is measured against annual department objectives and corporate goals, including leadership, sales and profitability, Guest and associate experience, talent management, compliance, operational excellence, payroll and scheduling, team engagement, communication, and stakeholder feedback. The job description notes that additional functions and requirements may be assigned by supervisors and that it does not constitute an employment contract.

Requirements

At least 2 years of management experience with a proven successful history in a customer-centric business.
High school diploma or GED.
Experience using common store technology solutions, including POS, scheduling, HRIS, and time-and-attendance systems.
Ability to work a typical retail schedule that includes days, evenings, weekends, and holidays.
Ability to sit, stand, move, and lead in an active retail environment for at least eight hours a day.
Ability to lift more than 25 pounds.
Ambition, a success-oriented mindset, and motivation to achieve goals.
Ability to thrive in a high-engagement, Guest-focused environment and balance creativity, fun, and operational discipline.
Sound judgment in ambiguous situations, initiative, resilience, adaptability, confidence, positivity, and composure under pressure.
Ability to unite teams around shared goals and a joyful Guest experience.

Nice To Haves

2–4 years of store management experience.
Associate’s degree or higher in business, management, or a related field.
Proficiency with common store technology solutions, including POS, scheduling, HRIS, and time-and-attendance systems.

Responsibilities

Drive sales and team performance by coaching Assistant Workshop Managers, Shift Leaders, and Bear Builders; deliver a Guest experience aligned with the Experience First culture; and manage payroll, forecasting, and scheduling based on business trends to achieve or surpass targets.
Create weekly schedules and determine associates’ daily assignments with assistance from the Assistant Workshop Manager; direct associates’ work, manage break schedules and daily priorities, and serve as a role model leader.
Make hiring and promotion decisions, considering feedback and recommendations from the Assistant Workshop Manager.
Lead and inspire the team during scheduled shifts and enforce and adhere to company policies, procedures, and standards.
Identify and promptly communicate possible policy violations to the District Manager and/or Territory Manager for escalation to HR; coordinate disciplinary actions with the District Manager and HR as required, and deliver corrective actions with assistance from the Assistant Workshop Manager.
Ensure adherence to policies covering store security and cash management, product confidentiality, safety, attendance, business conduct, and other matters in the associate handbook.
Ensure merchandising displays and layouts meet brand standards and create an inviting, cohesive store environment.
Use common sense and independent judgment to maintain operational efficiency, uphold store safety policies and procedures, and resolve Guest issues.
Oversee inventory processes, including receiving, stocking, and inventory counts.
Build and develop a high-performing team in partnership with the Assistant Workshop Manager that consistently delivers an exceptional Guest experience.