Full-Time Store Manager Trainee

The Salvation Army USA Central Territory•Rochester Hills, MI
•$20 - $26

About The Position

Join the team in “Doing the Most Good” as an Assistant Store Manager. In this support leadership role, you will assist the Store Manager with day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in the community. Paid training on register and store procedures is provided, along with ongoing coaching and support from store leadership and an opportunity to build retail and customer service skills. The role is based in a store environment with quiet to moderate noise, possible temperature fluctuations due to weather, and some exposure to dust. The schedule is 40 hours per week and includes evenings, weekends, and holidays as scheduled. Flexibility to work early and late shifts and most weekends is required, as is occasional travel to various locations for work or training.

Requirements

  • High school diploma or equivalent.
  • Two years of retail experience.
  • Valid driver's license.
  • Strong English communication skills.
  • Basic computer proficiency, including POS systems.
  • Ability to pass a pre-employment background check.
  • Regular standing, walking, and manual dexterity.
  • Ability to lift or move up to 50 pounds regularly and occasionally lift up to 100 pounds.
  • Ability to climb, balance, stoop, kneel, or crouch as needed.
  • Clear close and distance vision with ability to adjust focus.
  • Flexibility to work early shifts, late shifts, and most weekends.
  • Availability for occasional travel to various locations for work or training.

Nice To Haves

  • Thrift experience is a plus.

Responsibilities

  • Support staff training and supervision as assigned.
  • Implement strategies to meet production and sales goals.
  • Assist the Store Manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility.
  • Ensure compliance with OSHA and The Salvation Army's safety and security policies.
  • Work with the Store Manager to keep income and expenses within budgeted parameters.
  • Protect resources through product control procedures to prevent shrinkage.
  • Implement customer development and retention plans.
  • Create an enjoyable shopping experience.
  • Work proactively to improve The Salvation Army's image among staff and the community.
  • Support The Salvation Army's mission statement.
  • Support banking and record-keeping procedures.
  • Document and provide information for personnel reviews and corrective actions.
  • Communicate with the Store Manager regarding all aspects of store operations.
  • Handle other duties as assigned.

Benefits

  • Employee discount
  • Employee Assistance Program
  • Paid training
  • Ongoing coaching and support from store leadership
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