Store Manager- Store 727
About The Position
Guitar Center’s Store Manager manages all aspects of the retail business and provides leadership and vision to help the team achieve desired results. The role oversees product and service delivery while fostering a culture of integrity, inclusion, musical passion, and respect. Successful managers understand business drivers, company strategies, competition, and financial data; solve problems effectively; and deliver an excellent, meaningful customer experience. They manage priorities and resources in a fast-paced environment, protect people and assets by following protocols, and lead, mentor, and develop direct reports through positive and constructive feedback. The Store Manager is responsible for meeting revenue and EBITDA targets while managing the P&L; recruiting, hiring, training, and developing managers and associates; ensuring staffing and scheduling align with forecasted sales; maintaining positive customer satisfaction; and upholding merchandising standards so the store remains organized, clean, and welcoming. The role also helps maintain an inclusive environment and may include additional duties as assigned. The position requires weekend, holiday, and evening availability, the ability to lift up to 30 pounds, and up to 5% domestic travel for meetings and training. It is eligible to participate in the Company bonus program based on Company performance.
Requirements
- At least 4 years of previous experience operating or managing in similar environments.
- At least 2 years of supervisory or management experience leading teams.
- Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Availability to work weekends, holidays, and evenings.
- Ability to lift up to 30 pounds.
- Ability to travel domestically up to 5% for meetings and training.
Nice To Haves
- Bachelor’s degree.
- Understanding of retail systems and processes.
Responsibilities
- Achieve revenue and EBITDA targets while managing the P&L.
- Recruit, interview, and hire managers and associates.
- Use the internal recruitment system, attend hiring events, and build a pipeline for associate-level roles.
- Train, mentor, and develop staff.
- Ensure proper staffing and coverage through scheduling aligned with forecasted sales.
- Build strategies to maintain positive customer satisfaction scores.
- Maintain company and store merchandising standards and oversee efforts to provide an organized, clean, and fun in-store experience.
- Maintain and foster an inclusive environment.
- Perform additional duties as assigned.
Benefits
- Eligible to participate in the Company bonus program based on Company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
