STORE MANAGER- SOUTHWICK, MA STORE #30194

Dollar General • Southwick, MA

2d • $57,830 - $60,720

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance management, and staffing; store operations and inventory; customer service; safety and security; cash control; and completion of required paperwork. The manager must open the store at least twice per week and close it at least twice per week. The position involves frequent walking and standing, bending, stooping, and kneeling; handling store equipment and merchandise; lifting up to 40 pounds and occasionally up to 55 pounds; and regularly driving a personal vehicle to meetings, other stores, and deposits.

Requirements

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform mathematical calculations, including percentages.
• Knowledge of cash handling, cashier accountability, and deposit-control procedures.
• Ability to perform cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
• Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
• Good organizational skills and attention to detail.
• Ability to solve problems and deal with a variety of situations.
• Valid driver's license.

Nice To Haves

• High school diploma or equivalent.
• One year of management experience in a retail environment.

Responsibilities

• Recruit, select, and retain qualified employees in compliance with labor laws and company policies, and ensure appropriate staffing.
• Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling up to and including termination.
• Recommend employee pay rates and advancement.
• Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and company policies.
• Ensure the store is properly staffed and opened and closed each day; personally open it at least twice per week and close it at least twice per week.
• Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
• Manage ordering and in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
• Facilitate merchandise staging, stocking, and storage in accordance with company processes.
• Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
• Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
• Provide leadership in delivering superior customer service.
• Maintain a clean, organized store and a safe, secure working and shopping environment.
• Ensure the store has the tools needed to perform required tasks.
• Follow company policies and procedures and ensure employee compliance.
• Complete paperwork and documentation according to guidelines and deadlines.

Benefits

• Health insurance coverage options
• Supplemental benefit programs
• 401(k) Savings Plan
• Paid sick leave where required by law
• Vacation
• Paid maternity and parental leave
• Potential eligibility for short-term incentive opportunities based on individual and/or company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED