Store Manager - Consumers Square, Columbus, OH

DTLR•Columbus, OH

About The Position

The Store Manager is responsible for the daily operations of a retail store and for achieving maximum sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The position oversees store staff performance, business results, company-policy compliance, operational and safety standards, and shrink goals. The manager recruits, selects, trains, develops, and evaluates store personnel; manages expenses and budget performance; and shares relevant market and merchandise information with the District Manager. A standard work week is a minimum of 46 hours, with a flexible schedule that includes days, nights, weekends, and holidays. The role may require work in multiple stores within the assigned district and travel by car, plane, or train. Store Manager pay is $17.90–$22.40, with bonus opportunities if store KPIs are met.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
Results-driven, with critical and creative thinking skills.
Project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Analyze and measure business trends to maximize revenue and control costs at or better than plan.
Ensure compliance with all company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Recruit, select, train, and develop store personnel.
Conduct annual performance evaluations for all store employees.
Manage expenses and develop strategies to meet budget expectations.
Monitor and address loss or inconsistencies to achieve shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Identify market conditions and merchandise opportunities and communicate relevant information to the District Manager.
Uphold customer service standards by providing a friendly environment and ensuring outstanding service.
Perform other duties as assigned.