STORE MANAGER - PINE HILL, NJ STORE #22389
About The Position
The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees recruiting, hiring, training, performance management, and employee expectations while ensuring the store is appropriately staffed and opened and closed each day. The manager evaluates business results and operating trends, controls expenses and shrink, manages ordering and inventory, and ensures merchandise is stocked and presented according to company practices. The role also maintains accurate inventory, financial integrity, cash and key controls, superior customer service, store cleanliness, and a safe and secure environment. The Store Manager follows company policies, ensures employee compliance, and completes required paperwork and documentation. The work involves frequent walking or standing, bending, stooping, and kneeling; some handling of store equipment and merchandise; lifting up to 40 pounds and occasionally up to 55 pounds; and occasional exposure to outdoor weather, cleaning solutions, and extreme cold in freezers. The role also involves occasional climbing on a step ladder up to six feet and regular driving a personal vehicle to meetings, other stores, and deposits.
Requirements
- Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures, cashier accountability, and deposit control.
- Ability to perform cash register functions to generate reports.
- Knowledge of inventory management and merchandising practices.
- Effective oral and written communication skills.
- Effective interpersonal skills.
- Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
- Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
- Good organizational skills and attention to detail.
- Ability to solve problems and deal with a variety of situations.
- Valid driver's license.
Nice To Haves
- High school diploma or equivalent.
- One year of management experience in a retail environment.
Responsibilities
- Recruit, select, and retain qualified employees in accordance with labor laws and company policies, ensuring the store is properly staffed.
- Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and take action up to and including termination.
- Recommend employee pay rates and advancement.
- Communicate performance, conduct, and safety expectations; coordinate meetings and events to promote safety, security, and policy compliance.
- Ensure the store is effectively opened and closed each day, personally opening at least twice per week and closing at least twice per week.
- Evaluate operating statements and business trends, including sales, profitability, turnover, expense controls, potential shrink, and errors.
- Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
- Facilitate efficient staging, stocking, and storage of merchandise according to company processes.
- Ensure merchandise presentation follows established practices, including proper fixture use, pricing, and signage.
- Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Protect store financial integrity through cashier accountability, key control, security practices, and cash control procedures.
- Provide leadership in delivering superior customer service.
- Maintain a clean, organized store and a safe and secure working and shopping environment.
- Ensure the store has the tools necessary to perform required tasks.
- Follow company policies and procedures and ensure employee compliance.
- Complete paperwork and documentation according to guidelines and deadlines.
Benefits
- Health insurance coverage options
- Supplemental benefit programs
- 401(k) Savings Plan
- Paid sick leave where required by law
- Vacation
- Paid maternity and parental leave
- Possible short-term incentive opportunities based on individual and/or company performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
