Store Manager In Phoenix Or

Dollar General•Phoenix, OR

About The Position

The Store Manager is responsible for managing store employees and planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role ensures the store is appropriately staffed, opens and closes effectively, follows company policies and procedures, and provides leadership in customer service, safety, security, inventory management, and financial controls. The Store Manager recruits, trains, evaluates, and develops employees; addresses performance issues; and makes recommendations concerning pay and advancement. The manager monitors operating results, orders merchandise, maintains inventory accuracy and presentation standards, and ensures that store paperwork and documentation are completed accurately and on time. The role also involves regularly opening and closing the store, making bank deposits, and occasionally traveling to meetings or other Dollar General stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to use IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
Frequent walking and standing; frequent bending, stooping, and kneeling.
Ability to frequently handle merchandise and equipment, including handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
Ability to climb occasionally using a ladder.
Regularly drive or provide personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

One year of management experience in a retail environment.
Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

Recruit, select, train, and retain qualified employees in compliance with labor laws and company policies.
Ensure appropriate store staffing and effectively open and close the store each day.
Personally open the store at least twice per week and personally close it at least twice per week.
Conduct performance evaluations, identify performance gaps, provide counseling, and address issues up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
Review operating statements to identify business trends, sales and profitability results, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; and follow up on replenishment and cycle counts.
Oversee merchandise staging, stocking, storage, and presentation according to company processes and standards.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Ensure financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure store environment for employees and customers.
Ensure the store has the tools needed to perform required tasks.
Enforce company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation for bank deposits, occasional management meetings, and visits to other Dollar General stores.