Store Manager In Hanover PA

Dollar General•Hanover, PA

2d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance, and compliance with labor laws and company policies. It also manages store operations, inventory, merchandising, cash controls, customer service, safety, security, and required documentation. The manager ensures the store is staffed and opened and closed effectively, personally opening and closing it at least twice per week. The role evaluates operating statements and business trends, manages ordering and inventory processes, maintains merchandise presentation and accurate inventory, and safeguards the store’s financial integrity. The manager maintains a clean, organized, safe shopping and working environment and ensures employees follow company procedures.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to use IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to frequently walk and stand, bend, stoop, and kneel; handle merchandise and equipment; and properly lift up to 40 pounds frequently and up to 55 pounds occasionally.
Ability to occasionally climb using a ladder and regularly drive or provide personal transportation for work-related duties.

Nice To Haves

Bilingual Spanish skills may be preferred at certain store locations.
High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, train, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
Conduct performance evaluations, identify employee performance gaps, provide solutions or counseling, and recommend pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is appropriately staffed and opened and closed each day; personally open and close the store at least twice per week.
Evaluate operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory processes, review ordering plans and seasonal direction weekly, and follow up on replenishment and cycle counts.
Oversee merchandise staging, stocking, storage, and presentation according to company processes and practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Lead superior customer service and maintain a clean, organized, safe, and secure working and shopping environment.
Ensure the store has the tools required for its work.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.