Store Manager - Wichita Falls, Tx Store #2953

Dollar General•Wichita Falls, TX

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures that the store is properly staffed, opened and closed, operated in accordance with company policies, and equipped to provide strong customer service in a safe, organized environment. The manager oversees employee recruitment, selection, training, performance evaluation, development, and compliance. The role also manages store operations and inventory, monitors business and financial performance, safeguards cash and merchandise, and completes required paperwork and documentation. The position involves frequent walking and standing, merchandise handling and stocking, occasional lifting and climbing, and regular driving to meetings, other stores, and deposit locations.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, retain, train, and manage qualified employees in accordance with labor laws and company policies.
  • Conduct performance evaluations, identify employee performance gaps, provide counseling or solutions, and make recommendations regarding pay and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and company policies.
  • Ensure appropriate staffing and effective daily store opening and closing; open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, expense control opportunities, potential shrink, and errors.
  • Place and review orders to meet or exceed in-stock targets; review seasonal direction and inventory management weekly and follow up on replenishment and cycle counts.
  • Oversee the staging, stocking, and storage of merchandise according to company processes.
  • Ensure merchandise presentation, pricing, signage, and fixture use follow established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Maintain the store’s financial integrity through cashier accountability, key control, security practices, and cash control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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