Water Treatment Service Technician - Wichita Falls, TX

Solenis•United States of America, Texas (Remote), TX
•$47,950 - $70,323•Remote

About The Position

Chem-Aqua, Solenis’ wholly owned water treatment subsidiary, is seeking a field-based Service Technician in Wichita Falls, Texas. This hands-on account service position provides tower cleaning, coil cleaning, chemical cleaning, and some pretreatment, depending on the area. The position is remote and involves servicing customer accounts, diagnosing and maintaining water treatment systems, and identifying additional service needs. The role requires 35% travel and work in indoor and outdoor environments, including HVAC, cooling tower, and boiler equipment areas.

Requirements

  • 3–5 years of work experience in a field using mechanical principles.
  • High school diploma or equivalent.
  • Valid driver’s license and acceptable motor vehicle record.
  • Ability to pass a drug and background check in accordance with company requirements.
  • Knowledge of Microsoft Office applications.
  • Highly motivated, self-starting, and able to build relationships.
  • Highly organized, with exceptional follow-through and the ability to multitask in an active working environment.
  • Ability to work a flexible schedule, including some weekends depending on account service needs.
  • Ability to perform physical work in HVAC, cooling tower, or boiler equipment environments, with exposure to chemicals, noise, hot and cold temperatures, and inclement weather.
  • Good physical ability, including frequent walking to and from worksites.
  • Ability to bend, stoop, grasp, reach, twist, turn, climb and descend stairs and ladders from 10 to 30 feet, and lift chemical drums weighing up to 75 pounds while maintaining three points of ladder contact.
  • Ability to wear protective gear for the face and ears and gloves.
  • Ability to travel 35%.

Nice To Haves

  • Experience in the water treatment or a related industry.

Responsibilities

  • Diagnose water treatment equipment, including reverse osmosis systems, water softeners, and other water treatment or conditioning systems.
  • Determine the condition of system fluids, identify malfunctions, and take corrective action.
  • Provide routine preventative maintenance, including inspection, cleaning, and calibration of system components for assigned accounts.
  • Help identify additional service needs and opportunities and develop and implement customized customer solutions.
  • Perform assigned laboratory testing and sampling.
  • Communicate, record, and maintain relevant information regarding treatment operations.
  • Schedule service and sales calls and complete daily, weekly, and monthly reporting.
  • Accurately report service calls.
  • Maintain customer chemical inventory, which may involve lifting 5-gallon pails weighing approximately 55–75 pounds.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation.
  • Medical, dental, and vision benefits.
  • 401(k).
  • Opportunities for professional growth and development.
  • Uncapped income potential.
  • Unparalleled training program.
  • Discretionary bonuses.
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