Store Manager Arlington Heights IL

CosmoProf•Arlington Heights, IL

About The Position

The Store Manager leads a team-oriented retail store serving licensed beauty professionals. The role is responsible for managing and developing talent, inspiring the team, and ensuring customers receive an excellent experience and customized solutions for their hair and beauty needs. The manager oversees store operations to meet or exceed sales goals, maintain the assigned budget, control expenses, grow sales, and manage inventory. The position also ensures staff follow safety and security procedures and company policies to protect customers, associates, and store assets, and maintains the appearance of the store.

Requirements

  • At least 3 years of customer service or retail sales experience.
  • At least 1 year of previous sales management experience.
  • Previous experience in operational, financial, and performance management.
  • Self-starter attitude and drive to continuously learn, develop, and educate store personnel and customers.
  • Must be 18 years of age or older.
  • Passion for hair and beauty.
  • Able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
  • Ability to stand for long periods; walk; and repeatedly bend, crouch, stoop, stretch, reach, or perform similar activities.
  • Ability to repeatedly lift moderately heavy items, such as shipment or record boxes.

Nice To Haves

  • Cosmetology license is a plus, but not required.

Responsibilities

  • Manage talent and develop, inspire, and coach store associates.
  • Ensure customers receive an unforgettable experience and customized solutions for their hair and beauty needs.
  • Oversee store operations to meet or exceed sales goals.
  • Maintain the assigned budget, control expenses, grow sales, and manage inventory.
  • Ensure staff follow safety and security rules and procedures, as well as company policies, to protect customers, associates, and store assets.
  • Maintain the store's appearance.
  • Educate store personnel and customers about products and hair and beauty trends.

Benefits

  • Generous product discount and free sample products.
  • Training and education regarding company products.
  • Opportunity for career growth within the company.
  • A range of working schedules and hours.
  • May qualify for medical, dental, vision, 401(k), vacation, sick, and holiday time depending on average hours worked.
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