Store Manager - Harlingen Corners

The Children's Place•Harlingen, TX

4d•Onsite

About The Position

The Store Manager leads store teams to drive sales and brand loyalty, establish expectations, provide exceptional customer service, and recruit and develop retail talent. The role has full accountability for key store financial results and provides overall leadership and development, building an independent, high-performing team that achieves results and supports brand strategies. The Store Manager develops and motivates team members, communicates goals and monitors performance against business metrics, and coaches associates to meet store and company goals. The role models exceptional customer service, fosters a positive environment for customers and associates, and represents the company professionally. It also manages scheduling and payroll, trains associates on company procedures, directs floor-set execution, maintains merchandise presentation standards, and ensures compliance with loss-prevention procedures.

Requirements

High school diploma or equivalent.
At least 5 years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity.
Excellent customer engagement, talent development, visual presentation, and operational skills.
Strategic mindset and ability to plan and execute strategies.
Proven track record of selecting high-performing talent.
Effective communication skills, including facilitating and presenting programs, processes, and concepts.
Ability to inspire and motivate a store team.
Ability to understand and interpret moderately complex financial reports.
Broad knowledge of the retail landscape.
Adaptability and flexibility as priorities change.
Excellent time management, planning, and organizational skills.
Fiscal responsibility.
Proficiency in Microsoft Office and ability to learn internal applications.
Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs.
Ability to maneuver on the sales floor and in the stockroom, climb a ladder, and lift and carry up to 50 pounds.

Nice To Haves

Bachelor’s degree.

Responsibilities

Recruit, hire, develop, and retain high-performing talent for store and district positions.
Develop future leaders and identify and network with external talent to support succession planning.
Create and maintain a diverse, high-performing team through selection, development, and motivation.
Communicate goals and monitor team members’ progress against key business metrics.
Coach, mentor, and oversee accountabilities to meet store and company goals.
Assess performance and provide feedback or take appropriate action through the performance management cycle.
Model and demonstrate exceptional customer service on the sales floor.
Motivate associates to build brand loyalty and create a positive store environment for internal and external customers.
Serve as a role model for high standards and protect the integrity of the brand.
Represent the company in a professional and positive manner.
Create and manage schedules to meet business needs, maximize staffing, and support store profitability while leveraging payroll.
Train associates and monitor compliance with company standard operating procedures.
Direct efficient planning and execution of floor sets in accordance with brand guidelines, encouraging team collaboration.
Drive customer shopping experiences and store sales by influencing associate behavior through the Leader on Duty program.
Maintain company standards for merchandise presentation, signage, and displays.
Protect company assets by ensuring adherence to loss-prevention procedures.