STORE MANAGER - GRANDVIEW, TN STORE #24740

Dollar General•Grandview, TN

13d

About The Position

The Store Manager is responsible for managing employees and planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance; store opening and closing; sales and expense performance; inventory and merchandising; cash and security controls; customer service; and store cleanliness and safety. The manager also ensures required tools are available and completes paperwork and documentation according to company guidelines and deadlines. The position involves frequent walking or standing and bending, stooping, and kneeling. It includes handling store equipment and merchandise, lifting up to 40 pounds regularly and occasionally up to 55 pounds, and occasionally climbing a step ladder up to six feet. The work environment is fast-paced with moderate noise, with occasional exposure to outside weather, hazardous cleaning solutions, and extreme cold in freezers. Regular driving in the employee’s own vehicle is required for meetings, visits to other stores, and deposits.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety controls, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and deal with a variety of situations.
Valid driver’s license.
Ability to regularly drive a personal vehicle for meetings, visits to other stores, and deposits.
Ability to meet the physical demands described, including frequent standing or walking, bending, stooping, kneeling, handling merchandise and equipment, lifting, and occasional ladder climbing.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate staffing.
Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take disciplinary action up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
Ensure the store is properly opened and closed each day; personally open at least twice per week and close at least twice per week.
Evaluate operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on BSR and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage according to company processes.
Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe and secure working and shopping environment.
Ensure the store has the tools necessary to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.