Store Manager In Canton Nc

Dollar General•Canton, NC

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance; store operations and inventory; financial controls; customer service; and a safe, organized shopping and working environment. The manager also opens and closes the store, including personally opening it at least twice per week and closing it at least twice per week.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Frequent walking and standing; frequent bending, stooping, and kneeling.
  • Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
  • Ability to occasionally climb using a ladder.
  • Regularly drive and provide personal transportation for bank deposits, and occasionally for meetings or travel to other stores.

Nice To Haves

  • Bilingual Spanish skills may be preferred at certain store locations.
  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
  • Conduct performance evaluations, address performance gaps, counsel employees, and recommend pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Ensure appropriate staffing and effective daily opening and closing; personally open and close the store at least twice per week for each.
  • Review operating statements to identify business trends, sales and profitability, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, signage, and use of fixtures according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Lead the delivery of superior customer service.
  • Maintain a clean, organized, safe, and secure store and ensure employees have the tools needed for their tasks.
  • Ensure compliance with company policies and procedures, including the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Complete required paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings or other Dollar General stores using personal transportation.
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