Store Manager In Mooresville Nc

Dollar General•Mooresville, NC

1d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees hiring, training, performance management, store opening and closing, inventory, merchandising, customer service, cash controls, safety, and compliance with company policies and procedures. The manager evaluates operating statements and business trends, manages expenses and potential shrink, maintains inventory accuracy, and ensures merchandise is appropriately ordered, stocked, and presented. The role also maintains a clean, organized, safe store; completes required paperwork; and ensures employees have the tools and training needed to perform their work.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills and the ability to interact tactfully and directly with staff.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
Ability to recruit, hire, and train qualified applicants and support ongoing staff development.
Ability to ensure compliance with federal labor laws and company policies and procedures.
Frequent walking, standing, bending, stooping, and kneeling; frequent handling of merchandise and equipment.
Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally; occasional ladder climbing.
Regularly drive or provide personal transportation for bank deposits and occasionally attend meetings or visit other stores.
High school diploma or equivalent strongly preferred.
One year of retail management experience preferred.

Nice To Haves

Bilingual Spanish language skills may be preferred at certain store locations.
High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding pay and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is adequately staffed and opened and closed effectively each day; personally open at least twice and close at least twice per week.
Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering, in-stock targets, seasonal direction, inventory management, Basic Stock Replenishment, and cycle counts.
Oversee merchandise staging, stocking, storage, presentation, pricing, and signage in accordance with company practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized, safe, and secure store environment and ensure the store has the tools needed for required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.