Field Service Technician - Mooresville, NC
About The Position
The Solar Field Service Technician is responsible for safe, productive day-to-day onsite operations at commercial and utility-scale solar photovoltaic plants. The role supports preventive and corrective maintenance, inspections, troubleshooting, and repairs involving solar modules, trackers, inverters, and medium-voltage equipment, with the goal of maximizing plant production. It is a foundational position in ACT’s ACTivate Technician Track, building technical skills, safety competency, and familiarity with company culture under the supervision of senior technicians and field leadership. The position is field-based rather than assigned to ACT Power Services’ main office. Employees primarily work at customer sites where the company provides operations and maintenance services. Listed locations are preferred based on primary site assignment, but candidates elsewhere may be considered. Travel to other U.S. sites may be required according to operational and business needs. The role may be filled through external hiring or internal promotion; prior experience in another ACTivate Technician Track role is not required.
Requirements
- 6 months to 1 year of relevant field experience in solar, electrical, or a related technical or mechanical trade, or successful completion of ACT’s Apprentice program; equivalent training and education are also considered.
- Qualified Electrical Worker (QEW) sign-off, or ability to obtain sign-off within an established onboarding period.
- OSHA 10 General Industry certification, or ability to obtain it within the first 90 days.
- Ability to read and interpret drawings, including identification of fuses, breakers, switches, power sources, and major balance-of-system equipment.
- Familiarity with Microsoft Office.
- Ability to take direction and complete tasks.
- Valid driver’s license.
- Ability to travel approximately 20% and work on call during off-shift hours and weekends as needed.
- Ability to comply with safety standards and procedures and wear required personal protective equipment.
- Ability to sit, stoop, kneel, bend, stand, or walk for 8–10 hours a day.
- Ability to occasionally lift, push, or pull up to 50 pounds.
- Ability to work outdoors in the field, including in inclement weather.
Nice To Haves
- FAA Part 107 certification.
- Technical-writing course.
- ACT High Voltage/Medium Voltage training completed or in progress.
Responsibilities
- Uphold high safety standards in all work.
- Assist with routine preventive maintenance, service, troubleshooting, and repair of solar photovoltaic facilities, including string or central inverter maintenance and repairs.
- Perform string-level troubleshooting and repairs, tracker inspections, and basic maintenance support.
- Conduct routine vegetation and site-equipment inspections, including monthly inspections.
- Clean or replace damaged components as directed.
- Apply fundamental knowledge of NEC code, electrical theory, and industry best practices, and complete continuing education as assigned.
- Perform basic electrical testing—including infrared, continuity, grounding, and voltage tests—under supervision.
- Dispatch and remediate repairs involving less than 50 volts.
- Maintain company property, including vehicles, tools, meters, and plant stock.
- Maintain service reports, inspection documentation, safety paperwork, and spare-parts inventory; enter data into Fiix, TrueContext, Deputy, and ACT SharePoint.
- Conduct and log vehicle inspections on time.
- Initiate warranty claims with equipment vendors or original equipment manufacturers as needed.
- Identify safety hazards and take appropriate action to remove or eliminate them.
- Conduct pre-job brief analysis.
- Participate in the Good Catch Program and BBSO observations.
- Attend assigned maintenance, troubleshooting, and technical-writing training.
Benefits
- 401(k)/Roth plan with employer match
- Medical, dental, and vision insurance
- Flexible spending account (FSA), health savings account (HSA), and dependent care benefits
- Short-term and long-term disability
- Critical illness, accident, and hospital indemnity coverage
- Life insurance and accidental death and dismemberment insurance, group and supplemental
- Legal insurance
- Identity theft protection
- Pet insurance
- Employee assistance program
- Paid time off and sick time
- Parental and other extended leaves
- Paid holidays
- Opportunities for advancement
- Training and development
- Performance bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
