Quality Specialist - Mooresville, NC

Masco Corporation • Troutman, NC

18h • Onsite

About The Position

Masco Support Services is seeking a Quality Specialist to join its team in Mooresville, North Carolina. The role supports quality assurance for recertification and returns products, including conducting audits and inspections, maintaining product compliance information, reporting quality metrics, and providing technical support to the facility. The Quality Specialist also contributes to continuous improvement through root cause analysis, problem solving, and facilitating improvement events across functional areas.

Requirements

• High school diploma or GED.
• Strong understanding of personal computers and competence in Microsoft Word, Excel, PowerPoint, and Outlook.
• Proficiency using quality reporting software, warehouse management systems, and related tools.
• Ability to interpret and explain quality audit reports.
• Ability to think creatively to devise effective inventory control practices.
• Ability to push, pull, and lift up to 70 pounds.
• Ability to climb ladders, kneel, bend, and squat.

Nice To Haves

• Bachelor’s degree.
• Two or more years of previous experience in a quality assurance role.

Responsibilities

• Read and interpret finished product Bills of Materials.
• Perform audits related to product recertification, inspection procedures, and documentation defined by QA compliance.
• Record inspection results accurately and legibly.
• Compile and distribute weekly and monthly reports on quality metrics and prepare reports on quality issues as requested.
• Communicate with co-workers and leadership about inspections and results.
• Serve as a subject matter expert for recertification and returns products, providing quality technical support for the facility.
• Update and maintain product compliance alerts in the WMS database.
• Train others on QA standards for recertification and returns products.
• Support continuous improvement activities.
• Perform root cause analysis and apply problem-solving methods to analyze problems and recommend solutions.
• Facilitate kaizens and other continuous improvement events across functional areas within the facility.
• Ensure achievement and sustainment of continuous improvement efforts.
• Make hazard observations and observe unsafe actions, reporting both using standard procedures.

Benefits

• Competitive salary with bonus-earning potential.
• Paid time off.
• Medical, dental, and vision benefits.
• 401(k) savings plan with company match.
• Tuition assistance program.
• Professional career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED