Store Manager, Orchard Park

Knitwell Group•Orchard Park, NY
•$62,355 - $74,830•Onsite

About The Position

Talbots is seeking a Store Manager for its Orchard Park store. The Store Manager leads the store team in creating a welcoming environment and exceptional customer experiences, building a relationship-based selling culture, and achieving sales and financial goals. The role balances store operations with selling, develops and inspires associates, and ensures the store follows company policies and procedures and applicable employment laws. The position is regular, full-time, with an open availability requirement of 40 hours per week.

Requirements

  • Strong sales experience and a demonstrated ability to meet or exceed performance standards.
  • Leadership ability to influence others through inspiration and involvement.
  • Professionalism, integrity, and respect for others.
  • Customer-centric approach and ability to create exceptional customer experiences and enduring relationships.
  • Organizational skills and ability to multitask in a fast-paced, changing environment.
  • Excellent communication, fiscal responsibility, critical thinking, and leadership courage.
  • Ability to make decisions independently while being professional, assertive, and friendly.
  • Technological aptitude to navigate, coach, and train others on computer, iPad, and handheld systems.
  • Ability to work cooperatively in a diverse work environment.
  • Ability to work a flexible schedule based on business needs, including opening and closing shifts, weekends, and holidays.
  • Open availability of 40 hours per week.
  • Comfort with climbing ladders, moving regularly, and standing for extended periods.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.

Nice To Haves

  • Specialty retail leadership experience preferred.
  • Openness to relocating for opportunities in other areas of the business.

Responsibilities

  • Lead the team in creating a hospitable environment for customers and associates.
  • Educate, coach, mentor, and inspire store associates based on their individual strengths, opportunities, and needs.
  • Create a relationship-based selling culture focused on customer needs, customer loyalty, and sustainable sales.
  • Build a collaborative team environment in which associates are accountable for shared standards, policies, and procedures.
  • Maintain knowledge of the business, competitive landscape, fashion trends, and key business drivers to identify opportunities to maximize sales and achieve financial goals.
  • Balance operational and selling activities to create exceptional customer experiences and advance the business.
  • Attract, identify, and source talent for current and future opportunities while managing payroll and staffing schedules.
  • Protect company assets and maintain a safe work environment.
  • Ensure compliance with company policies and procedures and local, state, and federal employment laws.

Benefits

  • Growth opportunities and tools to advance beyond the position.
  • Incentive opportunities.
  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
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