Store Manager In Hillsborough Nc

Dollar General•Hillsborough, NC

3d•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance management, and staffing, while ensuring compliance with applicable labor laws and company policies. The Store Manager monitors sales, profitability, inventory, expenses, and shrink; manages ordering and merchandise flow; and ensures accurate inventory, appealing merchandise presentation, and appropriate store equipment. The role also oversees customer service, cash and key controls, store security, cleanliness, safety, documentation, and daily opening and closing procedures. The manager personally opens the store at least twice per week and closes it at least twice per week. The position involves frequent walking, standing, bending, stooping, kneeling, merchandise handling, and lifting. The manager regularly drives or provides their own transportation for bank deposits and occasionally for meetings or visits to other Dollar General stores. The work is in a fast-paced environment with moderate noise and occasional exposure to outside weather conditions.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
Regularly drive or provide own transportation for bank deposits and occasional work-related travel.
Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.

Nice To Haves

One year of management experience in a retail environment preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
Ensure the store is properly staffed and opened and closed effectively each day; personally open and close the store at least twice per week.
Conduct performance evaluations, identify performance gaps, provide counseling, and recommend pay rates and advancement; take corrective action up to and including termination.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Review operating statements to identify sales, profitability, inventory-turn trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage in accordance with company processes.
Ensure merchandise presentation, pricing, signage, and use of fixtures follow established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide customer-service leadership and maintain a clean, organized, safe, and secure store.
Ensure the store has the tools and equipment needed to complete required tasks.
Follow company procedures and ensure employee compliance with the Standard Operating Procedures manual, Employee Handbook, and company communications.
Complete required paperwork and documentation according to guidelines and deadlines.
Drive or provide own transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.