Store Manager - Automotive Repair Shop

K&R Staffing HR Consulting LLC•Enterprise, AL

43d•Onsite

About The Position

We are seeking an experienced and dependable Store Manager to oversee the daily operations of a busy automotive repair shop specializing in brake service and general auto repair. This position requires strong leadership, customer service, sales, and organizational skills.

Requirements

Previous management or supervisory experience preferred
Automotive repair, tire, brake, or service-center experience strongly preferred
Strong customer service and communication skills
Ability to lead and motivate a team
Comfortable discussing automotive repairs and services with customers
Strong sales, organization, and problem-solving skills
Ability to multitask in a fast-paced environment
Basic computer and point-of-sale system experience
Valid driver’s license preferred
Dependable and professional with strong attention to detail

Nice To Haves

A hands-on leader who understands automotive service, can manage both employees and customers effectively, and is focused on keeping the shop productive, organized, and profitable.

Responsibilities

Oversee daily store and shop operations
Manage, train, and support mechanics and front-counter staff
Schedule employees and help maintain proper staffing levels
Greet customers and assist with service questions and repair needs
Prepare estimates, explain recommended repairs, and obtain customer approval
Schedule repair appointments and manage workflow throughout the shop
Monitor sales, productivity, labor costs, and overall store performance
Handle customer concerns professionally and work to resolve issues
Ensure parts and supplies are ordered and properly stocked
Process payments, invoices, and other store paperwork
Maintain accurate customer and service records
Ensure the shop remains clean, organized, and compliant with safety procedures
Help meet sales and customer-service goals while maintaining quality workmanship