About The Position

Cap N Cork is seeking a Store Manager in Training to learn how to manage the operations and activities of a store and its staff. During the first few months, the successful candidate will learn the beer, wine, and spirits industry and apply prior retail management experience to help improve business results. The role involves coordinating store operations, developing employees, delivering strong customer service, supporting sales and profitability, and maintaining merchandising, inventory, and operational standards. The position is based at 10020 Lima Rd., Fort Wayne, Indiana.

Requirements

  • 2–3 years of retail store management experience.
  • Welcoming and helpful attitude toward guests and team members.
  • Superior communication skills.
  • Strong time-management and prioritization skills.
  • Desire and ability to create a welcoming, positive work environment for team members.
  • Past success coaching, training, and leading a retail employee staff.
  • Patience and an open mind when learning a new aspect of the retail industry.
  • Advanced math skills, including decimals and money counting.
  • Professional appearance and a friendly, approachable demeanor.
  • Ability to collect, interpret, and/or analyze complex data and information.
  • Strong attention to detail.
  • Must be at least 21 years old.
  • Ability to maintain an Indiana State Employee Liquor Permit.
  • Ability to maintain an Indiana State Approved Server Training Certification.
  • Ability to perform duties without supervision.
  • Ability to regularly stand, bend, reach, push, pull, lift, carry, and walk around the store; move less than 10 pounds frequently and up to 50 pounds occasionally, using a dolly when needed; and remain on one's feet for most of the work shift.

Responsibilities

  • Coordinate store activities to maximize sales, profits, and customer satisfaction.
  • Interview, select, hire, and train hourly associates.
  • Maintain high customer service standards and resolve complaints promptly.
  • Supervise the freight process to ensure compliance with company guidelines and productivity standards.
  • Maintain interior and exterior store standards and ensure merchandise presentation follows company direction.
  • Manage and supervise office functions, payroll, and controllable expenses.
  • Develop and implement plans to increase store sales while minimizing losses.
  • Communicate with District Managers about company initiatives.
  • Provide human resource management, including staffing plans, performance evaluations, and training and development.
  • Prepare necessary reports and paperwork.
  • Perform other duties and tasks assigned by the District Manager.
  • Process customer purchases, perform general cleaning, and stock shelves and merchandise displays neatly.
  • Comply with company policies and procedures while protecting the security and confidentiality of documents and data.

Benefits

  • Competitive salary based on experience and education.
  • Bi-weekly pay.
  • Annual bonus based on store performance.
  • Quality, comprehensive paid training.
  • Store-to-store travel mileage reimbursement.
  • 401(k) with company percentage match.
  • Access to an HSA.
  • Paid vacation, holidays, and sick leave.
  • Maternity pay.
  • Medical, dental, vision, and life insurance.
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