Store Manager in Training

Circle K•Nashville, IL
•$19 - $19

About The Position

The Store Manager in Training leads and manages store employees and site operations. The role includes recruiting, hiring, training, scheduling, coaching, and evaluating employees; maintaining customer service and site standards; managing supplier and community relationships; organizing store records and reporting; and analyzing sales, expenses, budgets, merchandise margins, and cash. The manager promotes safety, communicates with employees and the Market Manager, and works with limited direction and supervision. Work is primarily indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures in a walk-in cooler or freezer and occasional noise. Hiring range: $19.00 to $19.25.

Requirements

  • High school diploma or GED preferred.
  • Retail sales experience preferred.
  • Experience performing the essential duties and working in the described conditions.
  • Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to use a computer or acquire the skills necessary to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
  • Valid driver's license and adequate transportation to and from bank and corporate management meetings.
  • Ability to communicate orally and in writing in English.
  • Ability to work with a minimum of direction and supervision.
  • Ability to work outdoors for duties such as cleaning parking lots and gas pumps and taking out garbage.
  • Ability to tolerate occasional cold temperature extremes while supervising work in a walk-in cooler or freezer, as well as occasional noise.

Nice To Haves

  • Retail sales experience.

Responsibilities

  • Recruit, hire, and train enthusiastic employees to provide excellent customer service.
  • Assign and manage tasks to keep the site clean, stocked, organized, and maintained to Company standards.
  • Maintain a professional and supportive image among employees and the supervisor.
  • Schedule employees within Company guidelines to maximize customer service and maintain the site image.
  • Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
  • Develop positive, professional relationships with suppliers.
  • Promote excellent service and resolve customer complaints promptly and professionally.
  • Promote and maintain a safe, positive public image in the neighboring community.
  • Prepare timely written performance appraisals and provide appropriate performance feedback.
  • Train employees to meet Company standards for customer service, site image, marketing execution, and safety.
  • Promote safety awareness and ensure employees are trained on safety procedures.
  • Ensure employees receive appropriate communications in a timely manner.
  • Hold ongoing communication meetings with site employees and the Market Manager.
  • Evaluate site needs and develop action plans to meet objectives.
  • Organize and maintain site files and manuals.
  • Supervise employees to ensure required and requested reports are completed accurately and on time.
  • Ensure merchandise is stocked, attractively displayed, and priced correctly.
  • Ensure required employment posters and signs are accessible to employees.
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast profit-and-loss lines and manage merchandise margins.
  • Safeguard and account for money received and disbursed.
  • Perform other financial analyses necessary to maximize sales and net profits.
  • Perform other duties as assigned or delegated by the supervisor.
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