Store Manager, E-Commerce

DatrosePhiladelphia, PA
Hybrid

About The Position

We are seeking a detail-oriented and organized Store Manager, eCommerce to support the daily operations of multiple artist and label online storefronts. In this role, you will help manage the backend operations of approximately 60 ecommerce stores, ensuring product launches, merchandising initiatives, inventory updates, and promotional campaigns are executed accurately and on schedule. Working alongside Senior Store Managers and cross-functional teams, you will play a key role in maintaining a seamless online shopping experience while supporting high-profile artist merchandise and music releases in a fast-paced, deadline-driven environment.

Requirements

  • Previous experience in ecommerce operations, retail store operations, omnichannel retail, consumer products, apparel, or merchandise management.
  • Experience supporting product launches, merchandising initiatives, inventory management, or order fulfillment.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Excellent attention to detail and ability to work in a fast-paced environment.
  • Strong communication and collaboration skills with cross-functional teams.
  • Proficiency with Microsoft Office, particularly Excel.
  • Authorization to work in the U.S. is a precondition of employment.

Nice To Haves

  • Hands-on experience with Shopify Plus.
  • Experience using ecommerce platforms to: Manage storefront backend operations, Launch new products, Update product information and pricing, Execute promotions and sales events, Maintain collections and merchandising, Monitor inventory and troubleshoot operational issues.
  • Experience supporting high-volume ecommerce stores or multiple storefronts simultaneously.

Responsibilities

  • Support the day-to-day operations of approximately 60 ecommerce storefronts.
  • Assist Senior Store Managers with maintaining artist and label online stores.
  • Execute product launches, store launches, and promotional campaigns.
  • Update product listings, pricing, images, descriptions, and collections.
  • Maintain storefront content and backend systems to ensure accuracy.
  • Monitor inventory levels, restocks, and product availability.
  • Coordinate promotions, sales events, and merchandising initiatives.
  • Partner with fulfillment, logistics, and customer service teams to resolve operational issues.
  • Support third-party ecommerce integrations and troubleshoot technical or operational concerns.
  • Review sales, inventory, and performance reports to identify merchandising opportunities.
  • Recommend improvements to product presentation and online merchandising strategies.
  • Assist with digital music release support and related ecommerce activities.
  • Communicate operational updates with internal teams and external partners.
  • Manage multiple priorities and ad hoc requests while meeting tight deadlines.

Benefits

  • This contract opportunity offers the chance to support some of the music industry's most recognizable artists and labels while gaining valuable experience in ecommerce operations.
  • You'll work in a collaborative, fast-paced environment where organization, creativity, and operational excellence directly contribute to successful product launches and exceptional customer experiences.
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