Operations Manager – E-commerce

Upright StaffingUpstate, NY
$125,000 - $150,000Onsite

About The Position

We are looking for an experienced Operations Manager to oversee and improve the day-to-day operations of our e-commerce business. This role will be responsible for managing processes, coordinating teams, ensuring operational efficiency, and helping drive business growth.

Requirements

  • 3+ years of experience in e-commerce operations or a similar management role
  • Strong team leadership and people management skills
  • Excellent organizational and problem-solving abilities
  • Experience with e-commerce platforms, inventory, and fulfillment processes
  • Strong communication and decision-making skills
  • Ability to work in a fast-paced, growing environment
  • Data-driven and highly detail-oriented

Responsibilities

  • Oversee daily e-commerce operations, fulfillment, inventory, and order management
  • Improve processes, efficiency, and overall customer experience
  • Monitor KPIs and operational performance
  • Coordinate with suppliers, warehouses, customer service, and other departments
  • Identify operational issues and implement effective solutions
  • Ensure company procedures and standards are consistently followed
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