Store Logistics Manager #373 - Hagerstown, MD

Academy Sports + Outdoors • Hagerstown, MD

2d • $57,000 - $80,500

About The Position

The Store Logistics Manager drives day-to-day operational excellence across the store, with primary responsibility for Logistics, Merchandising, and Receiving. The role translates corporate priorities into consistent in-store execution, overseeing inventory flow, accuracy, safety, productivity, and customer experience. The manager analyzes operational performance, identifies improvement opportunities, and implements solutions to improve efficiency and achieve operational and sales goals.

As a key store leader, the manager leads through Team Leads and Team Members, partnering with the Store Director and other store leaders to align operations with business goals. The role also works with district and regional partners during store walks, audits, and operational reviews, and turns feedback into action plans. Responsibilities include workforce planning, scheduling, training, payroll management, team development, and accountability for company standards.

The manager oversees online sales fulfillment and audits firearm sales for compliance with applicable federal and state requirements, including ATF Form 4473 completion and background-check verification. The position requires maintaining Firearms Sales and Power Industrial Truck certifications. It is a full-time role averaging 45–50 hours per week during peak periods, with schedules that may include evenings, weekends, and holidays. The work involves extended periods on your feet, moving throughout the store, repetitive merchandise tasks, and lifting items up to 50 pounds.

Requirements

• At least 3 years of relevant work experience, including leadership or management experience.
• Demonstrated success leading departments of up to 40 team members and achieving operational excellence and sales goals.
• Strong supervisory, leadership, coaching, and people-development skills.
• Strong customer-service focus and ability to balance operational priorities with customer needs.
• Business acumen, including the ability to understand financial and operational impacts, market dynamics, and profitability targets.
• Ability to read, analyze, and interpret business reports, technical procedures, and regulatory information.
• Effective verbal and written communication, active listening, presentation, and problem-solving skills.
• Ability to prepare written reports, correspondence, and procedural documentation and respond to questions from team members, business partners, customers, and the public.
• Sound judgment and decision-making skills in a fast-paced environment.
• Working knowledge of inventory systems, order processing, payroll systems, and Microsoft Office applications such as Word and Excel.
• Ability to apply basic mathematical concepts and follow written, verbal, or diagram-based instructions.
• Ability to complete and maintain required Firearms Sales and Power Industrial Truck certifications.
• Ability to manage and audit firearm sales, including accurate ATF Form 4473 completion, background-check verification, and final approval.
• Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.
• Ability to remain on your feet and move throughout the store for extended periods.
• Ability to walk, bend, reach, pull, carry, and lift items up to 50 pounds.
• Ability to perform repetitive tasks such as scanning, stocking, and folding merchandise, and to use ladders or step stools as needed.
• Acceptable hearing and vision to perform job duties.
• Ability to adapt to shifting priorities and adhere to company policies and professional standards.

Nice To Haves

• Bachelor’s degree in a related field preferred.

Responsibilities

• Provide overall leadership and accountability for operational execution and excellence across the store.
• Oversee store Logistics operations and participate in personnel decisions, including hiring, training, development, discipline, and termination.
• Oversee online sales fulfillment programs to ensure timely and accurate execution.
• Direct and supervise Logistics and Merchandising Team Leads and Merchandising and Receiving Team Members to execute weekly merchandising, marketing, and receiving plans.
• Develop and execute strategies to achieve weekly and monthly operational goals, including workforce planning, scheduling, training, and payroll management.
• Drive workforce productivity, operational efficiency, and continuous improvement initiatives.
• Hold team members accountable for sales, safety, and security standards in accordance with company policies and applicable regulations.
• Ensure departmental zoning and adherence to department, store, and company standards.
• Supervise assignments delegated by the Store Director through Playbook.
• Participate in store walks with the Regional Vice President, District Manager, and Store Director, and implement action plans based on feedback.
• Audit firearm sales in compliance with federal and state laws, including ATF Form 4473 completion and background checks, and serve as the final approver.
• Complete and maintain required Firearms Sales Certification and Power Industrial Truck Certification training.
• Lead team member onboarding, coaching, performance management, and development.
• Learn, communicate, and enforce company policies, procedures, and safety standards.
• Perform additional duties as assigned based on business needs.

Benefits

• Potential to earn performance-based annual and quarterly bonuses.
• Comprehensive benefits package, subject to plan terms and employment eligibility.
• 20% Academy discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed