Store Leader

Kroger•Lima, OH

About The Position

The Store Leader oversees day-to-day store operations and develops effective team members to achieve sales and EBITDA results. The role is responsible for coaching and developing all store team members while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Store Leader leads merchandising and operational initiatives, manages store financial performance and costs, and ensures the store meets sales, revenue, profit, and customer service goals. The role also oversees staffing, retention, compliance, team communication, performance feedback, and relationships with local community organizations.

Requirements

  • High school degree or equivalent.
  • Effective communication and reading skills.
  • Successful completion of the applicable Division’s Leadership Training Program.
  • Satisfactory technical and professional skills or knowledge in the position or related areas.
  • At least 3 years of experience with satisfactory performance appraisals as an assistant store leader or in another position within the same pay level or above.
  • Must be at least 21 years old.

Nice To Haves

  • Experience with supervisory responsibilities.
  • Bachelor’s degree.
  • At least 3 years of experience as an assistant store leader.
  • At least 3 years of retail experience.
  • Financial responsibility, including budget preparation and management.

Responsibilities

  • Lead store teams in planning, implementing, and executing merchandising and operational initiatives.
  • Work with store assistant leaders, shift leads, and team members to identify opportunities, develop timely solutions, and create action plans for implementation.
  • Achieve or exceed weekly, period, and annual sales, revenue, and profit budgets, as well as other targeted goals.
  • Drive cost-effective sales, maximize sales and profits, reduce shrink, and improve each store’s contribution.
  • Discuss store-level financial performance, including budgets and other targeted goals, with store assistants and shift leads.
  • Understand and respond to the competitive landscape within the district and store.
  • Demonstrate inclusive leadership, expect inclusive behavior from team members, and support inclusion efforts at the store and area levels.
  • Utilize division associates to help the store achieve financial goals and ensure communication, implementation, and execution of the division marketing plan.
  • Promote and support strong relationships with local community organizations served by the store.
  • Communicate necessary information to store team members so they can effectively perform their duties.
  • Manage store staffing and retention and work to reduce turnover.
  • Provide timely feedback to team members on individual and store performance.
  • Manage labor and supply costs daily to meet customer service and financial targets.
  • Ensure compliance with laws, regulations, and division policies.
  • Keep current with developments and trends in areas of expertise, and ensure team members and the store comply with applicable laws and regulations.
  • Supervise and coach direct reports, complete performance reviews, and provide feedback.
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