Store Leader

The Kroger Co.•Lima, OH

About The Position

The Store Leader oversees day-to-day store operations, including training and developing effective team members to achieve sales and EBITDA results. The role is responsible for coaching and developing all store team members and demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Store Leader leads merchandising and operational initiatives, manages store financial performance and costs, responds to the competitive landscape, and ensures effective communication and execution across the store. The position also oversees staffing, retention, performance feedback, compliance, and the development of direct reports. Physical demands include standing and walking for 100% of the time, lifting, pushing, pulling, bending, twisting, climbing stairs, step stools, and ladders, and manual dexterity. The essential functions must be performed with or without reasonable accommodation.

Requirements

  • High school degree or equivalent.
  • Effective communication and reading skills.
  • Successful completion of the applicable Division’s Leadership Training Program.
  • Satisfactory technical and professional skills or knowledge in the position or related areas.
  • Three years of experience and satisfactory performance appraisals as an assistant store leader or in another position within the same pay level or above.
  • Must be at least 21 years old.

Nice To Haves

  • Experience with supervisory responsibilities.
  • Bachelor’s degree.
  • Three or more years of experience as an assistant store leader.
  • Three or more years of retail experience.
  • Financial responsibility, including budget preparation and management.

Responsibilities

  • Lead store teams in planning, implementing, and executing merchandising and operational initiatives.
  • Partner with store assistant leaders, shift leads, and team members to identify opportunities, develop timely solutions, and create action plans to ensure implementation.
  • Achieve or exceed weekly, period, and annual sales, revenue, and profit budgets, as well as other targeted goals.
  • Drive cost-effective sales with store assistants and shift leads to maximize sales and profits, reduce shrink, and improve the store’s contribution.
  • Discuss store-level financial performance, budgets, and other targeted goals with store assistants and shift leads.
  • Understand and respond to the competitive landscape within the district and store.
  • Demonstrate inclusionary leadership, expect inclusive behavior from team members, and support store and area inclusion efforts.
  • Utilize division associates to help the store achieve financial goals and ensure communication, implementation, and execution of the division marketing plan.
  • Promote and support strong relationships with local community organizations served by the store.
  • Communicate necessary information to store team members so they can effectively carry out their duties.
  • Maintain responsibility for store staffing and retention and reduce turnover.
  • Provide timely feedback to team members on individual and store performance.
  • Manage labor and supply costs daily to meet customer service and financial targets.
  • Ensure compliance with laws, regulations, and division policies.
  • Keep current with developments and trends in areas of expertise and ensure team members and the store comply with applicable laws and regulations.
  • Supervise and coach direct reports, complete performance reviews, and provide feedback.
  • Perform the essential functions of the position, with or without reasonable accommodation.

Benefits

  • Healthcare coverage, including medical, dental, vision, and prescription coverage through company or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles.
  • Paid time off, including holiday and sick pay, based on eligibility and length of service.
  • Free counseling through the Employee Assistance Program.
  • Free, confidential financial tools and coaching through Goldman Sachs Ayco.
  • Associate discounts on purchases, including food, travel, and technology.
  • Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
  • Training programs and career pathways offering potential for growth.
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