Store Leader - Seattle

Faherty Brand•Seattle, WA

8d•$75,000 - $85,000•Onsite

About The Position

This role involves leading a store, partnering with the leadership team to execute company directives and standards. The Store Leader will create an inclusive environment, provide actionable feedback, and ensure a positive brand representation by maximizing results in People, Sales, Visual Merchandising, and Operations. This position requires a hands-on approach to leadership, focusing on team development, customer engagement, and operational excellence.

Requirements

Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred.
Omnichannel awareness and the ability to lead a team to provide a seamless customer experience between retail stores and ecommerce platforms.
Proven track record leading and influencing across the four key areas of a retail business; success reflective in consistently outpacing sales and performance goals.
Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
Demonstrated ability to build dynamic, high performing teams that align with company goals and values and are reflective of the communities we serve.
Strong communication skills with the ability to effectively communicate across all levels of the organization.
Ability to critically assess and coach team member performance to improve and optimize store output.
Possess an understanding of the local market to ensure the store is tailored to drive customer loyalty and sales.
Passionate about building a brand with purpose and demonstrating advocacy through business.

Responsibilities

Partner with other members of the leadership team to support timely follow-through and execution of company directives & standards.
Create an inclusive environment embodying Faherty Brand values & culture through advanced planning, time management, team development, and delegation.
Provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance.
Ensure a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.
Lead by example to create a strong selling culture and store environment that embody Faherty's core value of Spreading Good Vibes.
Process in-store sales, returns and exchanges.
Drive guest capture and retention; maintain up-to-date client information, requests, and product feedback.
Analyze key business metrics to identify performance improvement opportunities.
Utilize business tools as well as personal insight to drive results.
Accountable for store results.
Plan & execute in-store events in partnership with the leadership team.
Develop and maintain presence within the local community.
Oversee the Lifecycle of Product, including In-Store Fulfillment, Receiving Inventory, Cycle Counts, Transfers, and Performing Adjustments.
Execute regularly scheduled store Inventories.
Oversee Operational Excellence, including Cash Management and creating a disciplined culture focused on operational excellence.
Ensure timely execution of company directives & initiatives.
Utilize available resources consistently and effectively.
Collaborate with the Leadership Team for monthly supply orders.
Enact solution-oriented change through personal observations and Leadership Team feedback.
Manage Floorsets, ensuring updates requested by the Visual Team are made through planning and delegation.
Translate and implement company directives to create engaging floor spaces.
Guide the store team on a weekly basis to showcase merchandising updates.
Drive Visual Standards, maintaining a neat and well-organized space.
Represent and reinforce the brand in a positive manner through strong visual presentation.
Partner with the team daily to ensure the floor is fully restocked based on sell-through.
Work in tandem with the Visual Team to maximize real estate, driving sales growth.
Manage window and marketing updates.
Set clear goals and foster a positive and rewarding store environment embodying Faherty's core value of Spreading Good Vibes.
Champion high standards that empower others to excel within the store & company at large.
Recognize and highlight individual & team performance.
Communicate effectively.
Collaborate & build trust.
Understand when to take action and when to escalate.
Embody servant leadership.
Drive and uphold epic people-centric selling strategies & cultures.
Partner with the store team to ensure opportunities for success are being addressed through timely touch bases.
Create enthusiasm, passion, and a desire to excel within the store and company.
Assess strengths & developmental opportunities of the team.
Provide timely and actionable coaching & feedback.
Manage conflict through thoughtful communication and partnership.
Drive sales through effective scheduling protecting peak hours while staying within allotted hours.
Source, recruit, and onboard a community of folks with a diversity of viewpoints, experiences, and backgrounds.
Build a strong internal bench in order to keep the store appropriately staffed.