Store Lead - BROWARD MALL - Full time

The Children's Place

1d•Onsite

About The Position

The Store Lead supports the Store Leadership Team by completing cash-wrap operations and opening and closing procedures, and by serving as Leader on Duty (LOD). The role represents the brand professionally, engages customers, maintains store standards, supports teamwork and employee development, and helps drive store profitability while leveraging payroll. The Store Lead helps develop associates through training and coaching, partners with the Store Manager on performance concerns, supports company training initiatives, and contributes to a positive work environment through timely, objective feedback. The position also supports operational and product knowledge, weekly payroll processing, schedule adjustments based on business conditions, stockroom organization, and compliance with environmental and safety standards. The position is located at Broward Mall in Plantation, Florida.

Requirements

High school diploma or equivalent.
1–3 years of previous retail experience.
Must be at least 18 years old.
Excellent customer engagement skills.
Detail oriented.
Ability to prioritize tasks.
Ability to work in a team environment.
Ability to give and receive performance-based feedback.
Commitment to self-development.
Effective communication skills.
Adaptability and flexibility when priorities change.
Excellent time management, planning, and organization skills.
Proficiency in Microsoft Office.
Ability to adapt to and learn internal applications.
Ability to work a flexible schedule, including weekends, to meet business needs and company PT/FT availability requirements.
Ability to maneuver on the sales floor and in the stockroom, climb a ladder, and lift and carry up to 50 lbs.

Responsibilities

Assist in developing associates through training and in-the-moment coaching conversations.
Partner with the Store Manager to address associate performance concerns.
Support and participate in company training and development initiatives.
Foster a positive work environment and provide direct, objective feedback in a timely manner.
Assess associate performance and provide appropriate feedback daily and during annual performance reviews.
Motivate and inspire associates to build brand loyalty and create a positive environment for internal and external customers.
Model, encourage, and demonstrate exceptional customer service while maintaining high store standards and brand integrity.
Represent the company professionally and positively.
Support the management team in maximizing productivity through operational and product knowledge, customer service, and participation in key store initiatives.
Participate in the Leader on Duty (LOD) program by providing an exceptional shopping experience and driving store profitability while leveraging payroll.
Process payroll weekly.
Modify schedules based on business conditions.
Help maintain a clean, organized, and efficient stockroom in accordance with established policies.
Ensure environmental (CRE) standards and safety requirements are met.