Store Key Holder

1-800-Flowers Family of Brands•Medford, OR

18d

About The Position

Harry & David Country Village Store is seeking a Key Holder/Sales Associate to join its retail team. The Key Holder performs Sales Associate duties and, when the Store Manager or Assistant Manager is absent, leads the sales team and oversees the store’s day-to-day operations. The role includes opening and closing the store, securing store assets, providing customer service, driving sales, supporting merchandising and inventory activities, and following company policies and applicable laws.

Requirements

High school diploma or equivalent preferred.
Retail experience providing exceptional customer service and performing multiple tasks in a fast-paced environment is preferred for top candidates.
Ability to work a flexible schedule, including weekends if needed.
Ability to stand for 8–10 hours per day.
Ability to lift, push, or pull up to 30 pounds frequently.
Ability to perform frequent walking, standing, bending, stooping, sitting, crawling, and lifting.
Must undergo a background investigation.

Nice To Haves

Retail experience providing exceptional customer service and performing multiple tasks in a fast-paced environment.
High school diploma or equivalent.

Responsibilities

Lead the sales team and oversee day-to-day store operations in the absence of a Store Manager or Assistant Manager.
Open and close the store and secure all store assets.
Assist store management with recruitment, training, and coaching.
Drive sales by following sales guidelines and procedures, including sampling and enthusiastically selling products and providing exceptional customer service.
Maintain product knowledge and stay informed about changes in product assortment.
Assist with floor sets, pricing, signage, promotional activities, and other merchandising strategies according to company directives.
Participate in managing store inventory and expense items, including minimizing product waste.
Follow established policies, practices, and procedures, including quality, sanitary, and safety guidelines; comply with federal, state, and local laws and maintain a safe work environment.
Foster the brand image and reputation through personal presentation and attitude.
Process customer transactions using the POS system, actively sell add-ons at the cash wrap, and execute the Preferred Customer Program.
Follow proper cash-handling procedures.
Pursue business-to-business sales opportunities in the community according to established procedures.
Perform other duties as assigned.