Store Key Holder

1-800-FLOWERS.COM, INC.•Medford, OR

18d

About The Position

Harry & David Country Village Store is seeking a Key Holder/Sales Associate to join its retail team. The Key Holder performs Sales Associate duties and, when the Store Manager or Assistant Manager is absent, leads the sales team and oversees the store’s day-to-day operations. The role includes opening and closing the store, securing store assets, supporting sales and customer service, assisting with merchandising and inventory, and following company policies and safety requirements.

Requirements

High school diploma or equivalent preferred.
Retail experience providing exceptional customer service and performing multiple tasks in a fast-paced environment is sought in top candidates.
Ability to work a flexible schedule, including weekends if needed.
Ability to stand 8–10 hours per day.
Ability to lift, push, or pull up to 30 pounds frequently.
Ability to perform frequent walking, standing, bending, stooping, sitting, crawling, and lifting.
Ability to work in a cooler or freezer environment as needed.
May be required to make bank deposits.
Background investigation required.

Responsibilities

Lead the sales team and oversee day-to-day store operations when a Store Manager or Assistant Manager is absent.
Open and close the store and secure all store assets.
Assist store management with recruitment, training, and coaching.
Drive sales by following sales guidelines and procedures, sampling and selling products enthusiastically, and providing exceptional customer service.
Maintain product knowledge and stay informed about changes in the product assortment.
Assist with floor sets, pricing, signage, promotions, and other merchandising strategies according to company directives.
Participate in managing store inventory and expense items, including minimizing product waste.
Follow established policies, practices, and procedures, including quality, sanitation, and safety guidelines; comply with federal, state, and local laws and help maintain a safe work environment.
Foster the brand image and reputation through personal presentation and attitude.
Ring customer transactions using the POS system, sell add-ons at the cash wrap, execute the Preferred Customer Program, and follow cash-handling procedures.
Pursue business-to-business sales opportunities in the community according to established procedures.
Perform other duties as assigned.