Store-in-Store Manager (CA)

T-Mobile USA•Visalia, CA
•$49,350 - $89,025

About The Position

The Store-in-Store Manager manages retail operations within partner locations, leading a sales team to deliver a consistent customer experience and achieve sales performance goals. The position includes engaging customers, educating them about products, and recommending solutions that meet their needs. It also entails maintaining operational standards, developing team members, and fostering partnerships with store-in-store partners. Success is measured by customer satisfaction, sales growth, team performance, and adherence to operational procedures. The role contributes to customer loyalty, revenue growth, and stronger partner relationships in a dynamic retail environment. The position may also include other duties or projects assigned by business management. Travel is not required. The role is not DOT-regulated or safety-sensitive.

Requirements

  • High school diploma or GED.
  • At least 18 years of age.
  • Legally authorized to work in the United States.

Nice To Haves

  • 2–4 years of management experience in retail sales.
  • 2–4 years of sales and sales management experience.

Responsibilities

  • Lead and develop the sales team to achieve customer engagement and sales targets through coaching and performance management.
  • Manage store operations, including opening and closing procedures, expense control, and compliance with corporate standards.
  • Drive customer satisfaction through knowledgeable, solution-focused interactions and effective use of digital tools.
  • Build and maintain strong partnerships with store-in-store partner leadership and adjacent sales teams to support mutual success.
  • Perform other duties and projects as assigned by business management.

Benefits

  • Competitive base salary and compensation package, including target incentives.
  • Annual stock grant.
  • Employee stock purchase plan.
  • 401(k).
  • Access to free, year-round money coaches.
  • Medical, dental, and vision insurance.
  • Flexible spending account.
  • Paid time off and up to 12 paid holidays.
  • Paid parental and family leave.
  • Family-building benefits, back-up care, enhanced family support, and childcare subsidy.
  • Tuition assistance and college coaching.
  • Short- and long-term disability coverage.
  • Voluntary AD&D, accident, life, disability, and long-term care insurance.
  • Mobile service and home internet discounts for eligible employees.
  • Pet insurance for eligible employees.
  • Commuter and transit programs for eligible employees.
  • Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles.
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