Manager, Store in Store

T-Mobile•Raleigh, NC

9d•$49,350 - $89,025

About The Position

This role manages retail operations within partner locations to enhance customer engagement and sales performance. The manager leads a sales team in product education and customer service while working toward performance goals. The role maintains operational standards, coaches staff, and fosters strong partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The work directly affects customer experiences and contributes to the success of retail partnerships.

Requirements

High school diploma or GED.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

2–4 years of management experience in retail sales.
2–4 years of sales and sales management experience.

Responsibilities

Lead and develop the sales team to achieve customer engagement and sales performance targets.
Manage store operations, including opening, closing, and adherence to operational standards.
Coach and provide feedback to team members to improve customer interactions and sales skills.
Maintain knowledge of products, services, and promotions, and ensure the team complies with corporate communications.
Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes.
Perform other duties or projects as assigned by business management.

Benefits

Competitive base salary and compensation package.
Annual stock grant.
Employee stock purchase plan.
401(k).
Access to free, year-round money coaches.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family building benefits.
Back-up care and enhanced family support.
Childcare subsidy.
Tuition assistance and college coaching.
Short- and long-term disability coverage.
Voluntary AD&D, accident, life, disability, and long-term care insurance.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.
Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles.