Store Hardware Technician

CVS Health•Twinsburg, OH

6d•Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This position supports the Field Service Technicians and CVS stores. As a Retail Store IT Hardware Support Technician you will provide bench repairs of specific CVS store hardware, maintaining accurate asset tracking records in Siebel. You will also maintain current hardware certifications on equipment to process warranty claims. Processes warranty claims under self-maintenance contracts. You will also clean and refurbish returned store equipment. Stages and configure complex systems for RX, POS, and internal corporate distribution. You must also ensure adequate inventory levels for support functions.

Requirements

1+ years of experience with electronics hardware repairs, or hands-on technical or mechanical experience.
Must be able to lift up to 80lbs with assistance.

Nice To Haves

Mechanical experience (ex. auto, printer, etc.)
Experience working with laser or photo printers
Technical School graduate and A+ certification
Administrative computer skills, Word and Excel
Associates Degree

Responsibilities

Provide bench repairs of specific CVS store hardware.
Maintain accurate asset tracking records in Siebel.
Maintain current hardware certifications on equipment to process warranty claims.
Process warranty claims under self-maintenance contracts.
Clean and refurbish returned store equipment.
Stage and configure complex systems for RX, POS, and internal corporate distribution.
Ensure adequate inventory levels for support functions.