Store Fulfillment Associate - Full Time - Parkway Place

Belk•Huntsville, AL

About The Position

The Store Fulfillment Associate drives sales and delivers a positive customer experience by accurately and quickly processing store fulfillment orders. The role involves picking, packing, and preparing daily orders for pickup or delivery, maintaining inventory accuracy, and keeping fulfillment areas clean and organized. This is an hourly position.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed work style and ability to work with minimal supervision in a deadline-driven environment.
Ability to use data and guidance to make timely, effective decisions.
Strong communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 50 lbs.

Responsibilities

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Pick, pack, and ship customer orders accurately and efficiently, following omni processes and procedures to enhance productivity.
Prioritize workload according to requested customer delivery options and follow packing standards to support a positive customer experience.
Strategically pick merchandise in the store for STH and BOPIS orders to minimize steps.
Organize equipment and replenish supplies in fulfillment and pickup areas.
Maintain merchandise presentation standards and support store recovery efforts.
Use training tools and available resources, respond to feedback, and stay informed about omni processes, products, promotions, policies, and store events.
Build connections with teammates, share knowledge, and contribute to a positive store culture.
Acknowledge and assist customers, support the store during peak traffic and coverage periods, and complete other assigned tasks.
Follow asset protection procedures, safety guidelines, and security protocols to support shortage control, inventory accuracy, and risk reduction.