Store Driver

Advance Auto Parts•Trappe, PA

22d

About The Position

The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports sales through customer interaction and promotion of current offers and loyalty programs. The role also includes collecting payments on credit accounts, sharing delivery insights with the CPP, assisting customers in the store, and supporting inventory and store upkeep. The employee may perform other duties as assigned. The position requires safe driving and navigation, effective customer communication, product knowledge, and the ability to locate, stock, and handle parts and store equipment. Work involves frequent walking or standing and handling or moving items weighing up to 50 pounds frequently and up to 100 pounds occasionally with assistance. The employee usually works indoors but may sometimes work outdoors in varying weather and encounter moving mechanical parts and other workplace hazards.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Ability to drive safely and navigate effectively.
Ability to use a delivery board system.
Ability to locate and stock parts and operate inventory systems and store equipment.
Ability to communicate effectively and build relationships with customers, peers, and leadership.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to engage customers and promote products, learn about new products and sales techniques, and identify customer needs and recommend solutions.
Ability to speak and write English.
Ability to meet the described physical demands, with or without reasonable accommodation, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

Automotive parts experience is preferred.
Spanish language ability is a plus.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Deliver sales flyers and promote current sales and loyalty programs.
Collect payments on credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights gained during deliveries.
Assist with upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Perform general stocking, including truck stocking, back stock, and cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.