Store Driver

Advance Auto Parts•Miami, FL

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns, cores, and credit accounts; and distributes sales flyers while promoting current sales and loyalty programs. The role builds relationships with customers and shares delivery insights with the CPP. It also supports sales through upselling, cross-selling, and assisting walk-in customers with parts and service recommendations. Additional store duties include maintaining cleanliness, stocking trucks and back stock, conducting cycle counts, and keeping current on inventory and new products. The position requires safe driving, effective customer communication, basic math and document-reading skills, and the ability to work varied days, evenings, and weekends as needed. A valid driver's license and acceptable driving record are required. A high school diploma or equivalent is required; automotive parts experience is preferred. The employee predominantly walks or stands and must be able to handle, reach, climb or balance, and stoop, kneel, crouch, or crawl. The role frequently involves lifting or moving up to 50 pounds and occasionally up to 100 pounds with assistance. Work is usually indoors, with occasional outdoor work and exposure to weather and other workplace hazards. Noise is usually moderate.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to drive safely and navigate, use a delivery board system, locate and stock parts, and operate inventory systems and store equipment.
  • Knowledge of safety practices.
  • Ability to engage customers, promote products, identify customer needs, and recommend solutions.
  • Ability to build strong relationships and provide friendly, persuasive communication.
  • Ability to lift or move up to 50 pounds frequently and up to 100 pounds occasionally with assistance.
  • Ability to perform the physical activities described, including walking, standing, handling items, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.
  • Required vision abilities include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.
  • Willingness to learn about new products and sales techniques.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights learned during deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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