Store Driver

Advance Auto Parts•Pottsville, PA

11d

About The Position

The Store Driver safely picks, stages, and delivers parts to professional customers, collects returns, cores, and credit-account payments, and promotes current sales and loyalty programs. The role also supports store operations through stocking, cycle counts, inventory maintenance, and keeping the store clean. Drivers build relationships with customers, share delivery insights with the CPP, and assist walk-in customers by identifying their needs and recommending products or services. The employee may also perform other duties as assigned. The position involves predominantly walking or standing and working mostly indoors, with occasional outdoor work in varying weather. It requires frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance. The role may involve exposure to moving mechanical parts, high or precarious places, chemicals, electrical-shock risk, explosives, and vibration.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Speak and write English and communicate effectively with customers, peers, and leadership.
Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Use basic math accurately, including whole numbers, common fractions, and decimals.
Ability to work an assortment of days, evenings, and weekends as needed.
Safe driving and navigation ability.
Ability to use a delivery board system.
Friendly and persuasive communication skills and the ability to build strong customer relationships.
Ability to locate and stock parts, with safety knowledge and skills.
Ability to operate inventory systems for back stock and store equipment.
Sales aptitude, customer-service orientation, and ability to identify customer needs and recommend solutions.
Confidence engaging customers and promoting products.
Willingness to learn about new products and sales techniques.
Ability to perform the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

Spanish language skills.
Automotive parts experience.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments from credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights learned during deliveries.
Assist in upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Stock merchandise, including truck stocking and back stock, and perform cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.