Store Driver

Advance Auto Parts•Rincon, GA

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns, cores, and credit accounts; and promotes sales and loyalty programs during deliveries. The role builds relationships with customers and shares delivery insights with the CPP, while supporting sales through upselling, cross-selling, and service to walk-in customers. Store support includes maintaining cleanliness, stocking and cycle counts, and keeping current on inventory and new products. The position requires safe driving, customer communication, and the ability to perform physical tasks, including frequent lifting of up to 50 pounds and occasional lifting of up to 100 pounds with assistance. The employee usually works indoors and may occasionally work outdoors in varied weather and encounter the other conditions described in the work environment section.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English and communicate effectively with customers, peers, and leadership; Spanish is a plus.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Perform basic math using whole numbers, common fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Demonstrate safe driving and navigation ability.
  • Use a delivery board system, inventory systems, and store equipment.
  • Locate and stock parts, with knowledge of safety practices.
  • Communicate in a friendly and persuasive manner, build strong customer relationships, and engage customers in promoting products.
  • Show sales aptitude and customer-service orientation; identify customer needs and recommend solutions.
  • Be willing to learn about new products and sales techniques.
  • Meet the physical demands of the position, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.
  • Meet the stated physical and sensory demands, including walking or standing predominantly; talking, hearing, handling or feeling with hands and fingers, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling; and having close, distance, and color vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language ability is a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights gained during deliveries.
  • Assist with upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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