Store Driver
About The Position
The Store Driver safely picks, stages, and delivers parts to professional customers, picks up returns and cores, and supports store sales and operations. The role includes promoting sales and loyalty programs, collecting payments on credit accounts, and maintaining customer relationships while sharing delivery insights with the CPP. The driver also assists with upselling and cross-selling, engages walk-in customers to understand their needs and recommend parts or services, maintains store cleanliness, stocks inventory, conducts cycle counts, and stays knowledgeable about products and new arrivals. Other duties may be assigned. The role requires safe driving, effective customer communication, basic math and document-reading skills, and the ability to use delivery, inventory, and store systems and equipment. The employee must be available to work an assortment of days, evenings, and weekends as needed. A high school diploma or equivalent and a valid driver's license with an acceptable driving record are required. Automotive parts experience is preferred. The job is predominantly performed while walking or standing, usually indoors, with occasional outdoor work in varying weather. It involves frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance. The work environment may include exposure to moving mechanical parts, high or precarious places, chemicals, electrical-shock risks, explosives, and vibration; noise is usually moderate.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Ability to drive safely and navigate routes.
- Ability to use a delivery board system.
- Ability to locate and stock parts, with safety knowledge and skills.
- Ability to operate inventory systems and store equipment.
- Friendly, persuasive communication and customer relationship skills.
- Sales aptitude and customer service orientation, including the ability to identify customer needs and recommend solutions.
- Ability to speak and write English and communicate effectively with customers, peers, and leadership.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Confidence engaging customers and promoting products.
- Willingness to learn about new products and sales techniques.
- Ability to meet the described physical demands, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds with assistance.
Nice To Haves
- Automotive parts experience is preferred.
- Spanish language skills are a plus.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Distribute weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect payments on credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights learned during deliveries.
- Assist in upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking, back stock, and cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage walk-in customers to understand their needs and recommend appropriate parts or services.
- Perform other duties as assigned.
Benefits
- Comprehensive health and wellness benefits program for team members and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
