Store Driver
About The Position
The Store Driver picks, stages, and safely delivers parts to professional customers; picks up returns and cores; and supports customer relationships and store operations. The role promotes sales and loyalty programs, collects payments on credit accounts, shares customer insights with the CPP, and assists with upselling and cross-selling. It also includes maintaining store cleanliness, stocking and inventory tasks, learning about products, and assisting walk-in customers with parts or service recommendations. The employee is predominantly walking or standing and typically works inside, with occasional outdoor work and exposure to various weather conditions. The role may also involve occasional exposure to moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock risk, explosives, and vibration. The noise level is usually moderate. Physical demands include frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record; applicants in Missouri must have a valid Class E driver's license.
- Ability to drive safely and navigate routes.
- Ability to use a delivery board system.
- Friendly and persuasive communication skills, and ability to build strong relationships with customers, peers, and leadership.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Confidence engaging customers and promoting products.
- Ability to locate and stock parts, apply safety knowledge, and operate inventory systems and store equipment.
- Ability to identify customer needs and recommend solutions.
- Ability to speak and write English.
- Ability to meet the physical demands of the job, with or without reasonable accommodation, including standing or walking, using hands and fingers, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling; frequent lifting or moving up to 50 pounds and occasional lifting or moving up to 100 pounds with assistance.
- Ability to talk and hear and to use close, distance, and color vision, depth perception, and focus adjustment.
Nice To Haves
- Automotive parts experience is preferred.
- Spanish language skills are a plus.
- Willingness to learn about new products and sales techniques.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect payments on credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers and share delivery-related insights with the CPP.
- Assist in upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Stock products, including truck stocking, back stock, and cycle counts.
- Maintain knowledge of product inventory and new arrivals to support sales.
- Engage walk-in customers to understand their needs and recommend appropriate parts or services.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
