Store Driver

Advance Auto Parts•Garner, NC

About The Position

The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports store sales and operations. The role includes promoting sales and loyalty programs, collecting payments on credit accounts, and building relationships with customers while sharing delivery insights with the CPP. Store Drivers also help customers in person, recommend products or services, support upselling and cross-selling, maintain store cleanliness, stock merchandise, perform cycle counts, and stay informed about inventory and new products. Other duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Safe driving and navigation ability.
  • Ability to use a delivery board system.
  • Friendly and persuasive communication skills and the ability to build strong relationships.
  • Ability to locate and stock parts and knowledge of safety practices.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude, customer-service orientation, and ability to identify customer needs and recommend solutions.
  • Confidence in engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands described, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share delivery insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to support sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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