Store Driver

Advance Auto Parts•Willis, TX

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, and picks up returns and cores. The role also supports sales by distributing promotional materials, collecting credit accounts, building customer relationships, sharing delivery insights with the CPP, and identifying opportunities to upsell and cross-sell. In the store, the driver helps maintain cleanliness, stocks merchandise, performs cycle counts, maintains product knowledge, and assists walk-in customers with parts or service recommendations. The position requires safe driving, effective customer communication, basic math and document-reading skills, and the ability to work an assortment of days, evenings, and weekends as needed. A valid driver's license with an acceptable driving record is required. A high school diploma or equivalent is required; automotive parts experience is preferred. The work is usually indoors, with occasional outdoor work and exposure to varied weather and other workplace hazards. Physical duties include primarily walking or standing, handling and reaching, climbing or balancing, stooping or kneeling, and frequently lifting or moving up to 50 pounds, with occasional lifts up to 100 pounds with assistance.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to drive safely and navigate routes.
  • Ability to use a delivery board system.
  • Friendly and persuasive communication skills and ability to build strong relationships.
  • Ability to locate and stock parts, with safety knowledge and skills.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude and customer-service orientation, including identifying customer needs and recommending solutions.
  • Ability to engage customers and promote products, and willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share insights gained during deliveries with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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