Store Driver

Advance Auto Parts•Whitesburg, KY

About The Position

The Store Driver picks, stages, and safely delivers automotive parts to professional customers, and collects returns, cores, and payments on credit accounts. The role also supports sales by distributing flyers, promoting current sales and loyalty programs, building customer relationships, and sharing delivery insights with the CPP. Drivers assist with upselling and cross-selling, serve walk-in customers, and help maintain store operations through cleaning, stocking, inventory work, and product knowledge. The position requires a valid driver's license and an acceptable driving record. Employees must be able to work an assortment of days, evenings, and weekends as needed.

Requirements

  • Must have a valid driver's license with an acceptable driving record.
  • High school diploma or equivalent.
  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including whole numbers, common fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Demonstrate safe driving and navigation ability.
  • Use a delivery board system.
  • Communicate in a friendly and persuasive manner and build strong relationships.
  • Locate and stock parts, and demonstrate safety knowledge and skills.
  • Operate inventory systems for back stock and store equipment.
  • Demonstrate sales aptitude, customer service orientation, and the ability to identify customer needs and recommend solutions.
  • Engage customers confidently, promote products, and be willing to learn about new products and sales techniques.
  • Meet the role's physical demands, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language ability is a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Distribute weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to support sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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